Puga Help Center

How can we Help?

PugaCure Setup

How to register your clinic and onboard staff.

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PugaCare Wallet

Managing folders and telemedicine for patients.

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PugaPay Claims

Automating insurance and financial reports.

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Video Tutorials

Watch step-by-step walkthroughs of every Puga Trinicare module, from PugaPay billing to PugaAI triage.

Support Chat

Need direct assistance? Talk to our PugaAI support team live or open a technical ticket.

Quick Answers

Frequent Questions

How do I link my lab to a patient folder?

Navigate to the Lab Module in PugaCure, enter the Patient ID or scan their QR code, and click 'Architect Result'.

Is telemedicine included in the free plan?

Telemedicine is a premium module for PugaCure facilities, but patients can access basic PugaCare chat consultations for free.

Can I use the system without internet?

Yes, PugaCure supports offline clinical notes which sync automatically via PugaData once connection is restored.